GoDaddy APOLOGIES FOR OUTAGE , OFFER GIVES CUSTOMER 1 MONTH FREE CREDIT
CHEAP DOMAIN REGISTRATION
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| GO-DADDY-LOGO-SAD |
DNS services and the great web hosting company GoDaddy has tendered with an apology to its customers for an recent service outage that had crippled a number of sites across the world today. GoDaddy is compensating with its affected users by providing one month of free service said by them.
GoDaddy CEO Scott Wagner in his email to impacted customers assured that the sensitive customer information such as the passwords, contact details and credit card datas were not compromised by it. Wagner, however, maintained that his outage was due to a “series of internal events that corrupted router data cables” and not the a result of cyber attacks made.
He ensured that his company had quickly responded to it with the glitch and solved the problem quickly. “Monday we fell short to expectations. We have learned from this event and will use it to drive improvements in our services,”
Earlier this weekend, websites using GoDaddy's web-hosting and the DNS services suffered the massive outage. Email services from the company, and GoDaddy’s own website, were also affected by it. According to the companys, the bulk of these services were restored in a little over four hours later, and no customer data was compromised by it.
It was believed that the web hosting company was attacked by Anonymous thing; however GoDaddy later confirmed the outage was due to the technical fault, not by the hackers.
That being said, a one-month credit is definitely will be given and a welcome move from GoDaddy, but the web hosting company will have to work more to improve its system to avoid such situations in the future life period, considering that the outage could have potentially endangered millions of websites have hosted.
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